Junior Account Manager
VIMERCATE, IT
Join a key player in digital innovation!
We are Alcatel-Lucent Enterprise. Our vision is to deliver the customized technology experiences our customers need. Our mission is to make everything connect by delivering digital age networking, communications and cloud solutions with services tailored to ensure our customers’ success. In the Cloud. On Premise. Hybrid. ALE is a trusted advisor to more than a million customers all over the world and active in 50+ countries. Learn more about us on https://www.al-enterprise.com/en/company/about-us.
What is my role?
As Junior Account Manager you will be guided to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Reporting to the Country Business Leader, you will collaborate closely with Channels Sales Managers team and all central functions.
What am I responsible for?
- You serve as the lead point of contact for all customer account management matters
- You build and maintain strong, long-lasting client relationships
- You will be guided and helped in negotiating contracts and close agreements to maximize profits
- You develop trusted advisor relationships with accounts, customer stakeholders and in future with executive sponsors
- You ensure the timely and successful delivery of our solutions according to customer needs and objectives
- You clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- You develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- You forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- You prepare reports on account status
- You collaborate with sales team to identify and grow opportunities within territory as well as our Business Partners
- You assist with challenging client requests or issue escalations as needed
Am I the right person for this position?
You define yourself as someone creative and willing to do the extra mile? You look for a job where you could challenge yourself by winning through the establishment if solid relations with existing and new customers?
- With maximum 5 years of experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant similar role, in IT environment and:
- Fluent English
- A hunter profile and door opener is requested
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
- Solid experience with Network, Communication & Cloud solutions/products
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
If you recognize yourself in this description, this job is for you!
If this is not the role for you, check out our career site for other opportunities: https://www.al-enterprise.com/en/company/about-us/careers
Why ALE?
At ALE, we provide a flexible work environment which grants a work-life balance where you can work from home if needed. As a multicultural and international company, we encourage new ideas and we provide continuous learning opportunities. By living our 3 values: Speed & Agility, Customer Centricity and Reliability, we want you to participate in exciting projects in a work environment that combines our entrepreneurial spirit and international dimension.
As we are building the future, we want to create a better world. We programmes such as GoGreen, ALE Impact and TogetHer that take our corporate social responsibilities to the next level, and we work on these missions with pride and love. Read more on: https://www.al-enterprise.com/en/company/about-us/csr