EMEA TSS Services Delivery Project Manager

Contract type:  Permanent
Job Category:  Customer Services
Business Unit:  Sales & Marketing


EMEA TSS Services Delivery Project Manager

Join a key player in digital innovation!

Alcatel – Lucent Enterprise (ALE) provides digital-age networking, communications and cloud solutions with services tailored to ensure customers’ success, with flexible business models in the cloud, on premises, and hybrid. ALE is a trusted advisor to more than a million customers all over the world, located in over 35 counties.  Learn more about us on https://www.al-enterprise.com/en/company/about-us

What is my role?

As EMEA TSS Services Delivery Project Manager, you are responsible for expanding Professional Services business in EMEA.

Reporting to the Solutions Consultants and Technical Field Experts EMEA, you will collaborate closely with ALE sales representatives, ALE business partners / distributors and end-customers.
Your mission is the supervision of the projects from the preparation of the offer to the final acceptance.

Your goal is to ensure the quality of our service and to grow our business.

What am I responsible for?

  • You estimate the effort and prepare offers based on that
  • You support our partners, distributors and end customers by selecting the best technicians for their needs
  • You support ALE business partners during all stages of a sales cycle (RFI/RFP etc)
  • You accompany the projects, monitor the status, ensure that the milestones are achieved according to the project plan
  • You track and document the achievements that have been made
  • You create invoices according to the project status achieved
  • You share your knowledge and enjoy working in an international team

Am I the right person for this position?

You define yourself as someone with excellent interpersonal skills and the ability to build strong relationships with end-customers & partners?  You look for a job where you could use your outstanding teamworking skills? You are fluent in written and spoken German and English (other additional languages would be a bonus)? Ideally you have some Sales relevant trainings/certifications like project management, effective presentation skills, conflict & negotiation management?

With a proven track record of project management and background in the IT sector you have everything we’re looking for.

If you recognize yourself in this description, this job is for you!


If this is not the role for you, check out our career site for other opportunities: https://www.al-enterprise.com/en/company/about-us/careers

Why ALE ?

At ALE, we provide a flexible work environment which grants a work-life balance where you can work from home if needed. As a multicultural and international company, we encourage new ideas and we provide a continuous learning opportunity. Through our 3 values: Speed ​​& Agility, Customer Centricity and Reliability, we want to bring you exciting projects in a work environment combining entrepreneurial spirit and international dimension.


As we are building the future, we want to create a better world. We have initiated different projects like GoGreen, ALE Impact and TogetHer to take our corporate social responsibilities and we do this with proud and love. Read more on : https://www.al-enterprise.com/en/company/about-us/csr

Join a key player in digital innovation !

We are Alcatel-Lucent Enterprise, our vision is to deliver the customized technology experiences our customers need. Our mission is to make everything connect by delivering digital age networking, communications and cloud solutions with services tailored to ensure our customers’ success. In the Cloud. On Premise. Hybrid. ALE is a trusted advisor to more than a million customers all over the world and active in 50+ countries. 

If you think that this job is for you, apply now !

Take a first step to join world Where Everything Connects.