Sales Specialist
DUBAI, AE
About ALE:
At Alcatel-Lucent Enterprise (ALE), we deliver customized technology experiences that connect people, machines, things, and processes. Through our networking, communications, and cloud solutions, we serve businesses across a variety of sectors — from education and healthcare to hospitality and government — while advancing security, sustainability, and digital transformation.
Role Overview:
We are seeking a motivated Junior Inside Sales Representative to join our Dubai-based team. This entry-level position is ideal for recent graduates or early-career professionals who are looking to build a strong foundation in enterprise technology sales. You will play a key role in lead generation, pipeline development, and supporting the regional sales team across the Middle East and Africa.
Key Responsibilities:
- Proactively engage with prospects and customers through calls, emails, and digital platforms
- Qualify and nurture inbound and outbound leads to support field sales
- Assist in preparing quotes, proposals, and basic technical documentation under the guidance of senior sales staff
- Schedule meetings and demos for Sales Account Managers and Solution Architects
- Collaborate with marketing on campaign follow-up and lead conversion activities
- Maintain accurate opportunity records in Salesforce and support CRM data quality
- Track and report on key sales metrics (activity, pipeline status, lead conversion)
- Provide timely customer responses and help resolve basic commercial inquiries
- Stay up to date with ALE’s product portfolio, pricing models, and vertical market positioning
Profile & Qualifications:
- Bachelor’s degree in Business Administration, Marketing, IT, or a related field
- 0–2 years of experience in sales, business development, or customer-facing roles (internship experience welcome)
- Excellent communication and interpersonal skills
- Organized, proactive, and detail-oriented
- Comfortable working in a fast-paced, multicultural environment
- Knowledge of or interest in cloud communications, networking, or enterprise IT solutions
- Experience with Salesforce or other CRM platforms is a plus
- Fluent in English; Arabic or French is a plus
What We Offer:
- A launchpad for a successful sales career in a global technology company
- Hands-on training, mentoring, and exposure to real client engagements
- A collaborative team environment in our regional hub in Dubai
- Competitive salary, benefits, and future growth opportunities within ALE